Terms and Conditions

TERMS & CONDITIONS

These Terms and Conditions (“Terms”) apply to all customers of Welcome Spa. By booking or availing any service, you agree to these Terms.

⸻

1. Appointment Booking
   • All appointments must be booked in advance via phone.
   • Customers must provide accurate personal details while booking.
   • We reserve the right to accept or decline appointments.

⸻

2. Service Policy
   • All services are strictly professional, wellness-based, and non-medical.
   • Misconduct, inappropriate behavior, or disrespect towards staff will lead to immediate cancellation of service.
   • The salon reserves the right to refuse service to anyone violating rules.

⸻

3. Pricing & Payment
   • Prices may vary depending on service selection and availability.
   • Payments must be made at the salon after service completion.
   • No refunds are provided once the service is availed.

⸻

4. Cancellation Policy
   • Customers must inform at least 1 hour before cancellation.
   • Late cancellations or no-shows may incur charges.

⸻

5. Health & Safety
   • Customers must inform our staff of any skin allergies, medical issues, or sensitivities before the service.
   • We follow hygiene and cleanliness standards, but customers are responsible for notifying us about any concerns.

⸻

6. Personal Belongings
   • Customers are responsible for their valuables and belongings.
   • Welcome Spa is not responsible for lost items.

⸻

7. Code of Conduct
   • Misconduct, harassment, or any inappropriate requests will lead to service termination and possible legal action.
   • Only family-friendly, wellness-oriented services are provided.

⸻

8. Liability
   • The customer agrees to indemnify the salon from any claims arising from misuse of services or failure to disclose health conditions.
   • The salon is not liable for damages due to unforeseen events such as power failure, emergency closures, or delays.

⸻

9. Changes to Terms

We may update these Terms anytime without prior notice. Updated Terms will be posted in the salon or on our website (if applicable).

⸻

10. Contact Information

For concerns or support:

Welcome Spa
D-Block, SCO23, Vaishali Marg, near Big Bazar, Vaishali Nagar, Jaipur, Rajasthan 302021
📞9001508665